DATA PRIVACY

The person responsible for data processing is:


Dr. Wolfgang Köcher
Ziegelstrasse 17
34121 Kassel
Germany
info@opsolution.de

 

Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we will inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our website without giving any personal information. Each time a website is accessed, the web server automatically only saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in a correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. All access data will be deleted no later than seven days after the end of your visit to the website.

Hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise stated in the present data protection declaration, all access data and all data that are collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

 

Our service providers are located in the following countries for which the European Commission has determined an adequate level of data protection by resolution: Japan, Canada

2. Data processing for contract processing, establishing contact and opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without them. Which data is collected can be seen from the respective input forms. We use the data you have provided to process contracts and to process your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR.


If you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 Paragraph 1 Clause 1 lit. c GDPR, unless you expressly request further use You have consented to your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided in the customer account.

3. Data processing for the purpose of dispatch processing

In order to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit.

 

The same applies to the transfer of data to our manufacturers or wholesalers in those cases in which they take over the shipping for us (drop shipments). These are considered shipping service providers in the sense of this data protection declaration.

 

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to this during or after your order, we will forward your e-mail address and telephone number to the selected shipping service provider on the basis of this in accordance with Art. 6 Para. 1 S. 1 lit. Delivery can contact you for the purpose of delivery notification or coordination.


The consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data that goes beyond this, which is permitted by law and about which we inform you in this declaration.

 

United Parcel Service Deutschland S.à rl & Co. OHG


Görlitzer Strasse 1
41460 Neuss
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us in the context of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. B. on your own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

 

If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes

If necessary, we give our service providers further data, which they use together with the data necessary for processing the payment as our contract processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing of contested payments, support for accounting). According to Art. 6 Para. 1 S. 1 lit.f GDPR, this serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in our protection against fraud and in efficient payment management.

4.3 Identity and credit checks when choosing Klarna payment services

Klarna Pay now (direct debit), Klarna Pay later (purchase on account), Klarna Slice it (installment purchase):

If you opt for the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, that we are allowed to transmit the data necessary for the processing of the payment and an identity and credit check to Klarna. In Germany, the credit agencies named in Klarna's data protection declaration can be used for identity and credit checks. Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this data protection declaration. As a result, we may no longer be able to offer you certain payment options. You can revoke your consent to this use of personal data at any time to Klarna.

 

5. Advertising by email

E-mail newsletter with registration

When you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit.


Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

6. Cookies and other technologies

 

6.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies).


We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of the visit, device and browser information and information about your use of our website (e.g. information about the content of the shopping cart). In the context of a weighing of interests, this serves predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR.

 

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

 

The cookie settings for your browser can be found under the following links: Microsoft Edge ™ / Safari ™ / Chrome ™ / Firefox ™ / Opera ™

If you have consented to the use of the technologies in accordance with Art. 6 Paragraph 1 Sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration. Alternatively, you can also call up the following link: mybiozoom.com/datenschutz. If you do not accept cookies, the functionality of our website may be restricted.

6.2 Use of a consent manager tool to manage consent

We use the Wix.com AG Consent Manager Tool on our website to inform you about the cookies and the other technologies that we use on our website and to obtain your consent, if necessary, to the processing of your personal data by these technologies, to manage and document. This is necessary in accordance with Art. 6 Paragraph 1 Clause 1 lit. c GDPR in order to fulfill our legal obligation in accordance with Art. 7 Paragraph 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. The Wix Consent Manager Tool is an offer from Wix AG. After submitting your cookie declaration on our website, the Wix web server stores your IP address, the date and time of your declaration, browser information, language and URL from which the declaration was sent and information on your consent behavior. In addition, a cookie is used that contains information on your consent behavior. Your data will be deleted after 365 days, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this that is permitted by law and beyond we will inform you in this declaration.

7. Use of cookies and other technologies for web analysis and advertising purposes

Insofar as you have given your consent to this in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose and end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your cancellation options in the section "Cookies and other technologies". For more information, including the basis of how we work with each vendor, see each technology. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

7.1 Use of Google services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymization before it is saved on Google's servers. The full IP address is only transmitted to a Google server and shortened there in exceptional cases. Unless otherwise specified for the individual technologies, data processing takes place on the basis of an agreement concluded for the respective technology between jointly responsible persons in accordance with Art. 26 GDPR. You can find more information about data processing by Google in Google's data protection information.

7.3 Other providers of web analysis and online marketing services

Wix Live Chat Tool:

If you use the live chat tool Wix to contact us, the data you voluntarily enter there (name, email address, message) will be used in accordance with Art. 6 Para. 1 S. 1 lit.b GDPR for the purpose of answering the request processed by us as part of the contract processing. In addition, the use of this tool serves to safeguard our predominantly legitimate interests in effective and improved customer communication in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. The data will then be deleted. The live chat tool is provided by Wix AG, which works on our behalf.

 

8. Social media

 

8.1 Social plugins from Facebook, Twitter, Instagram, Pinterest, Xing, Addthis, Whatsapp

Social buttons are used by social networks on our website. These are only integrated into the page as HTML links so that no connection is established with the servers of the respective provider when you visit our website. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can press the Like or Share button, for example.

9. Contact options and your rights

As a data subject, you have the following rights:

  • in accordance with Art. 15 GDPR the right to request information about your personal data processed by us to the extent specified therein;

  • In accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;

  • In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing

    • to exercise the right to freedom of expression and information;

    • to fulfill a legal obligation;

    • for reasons of public interest or

    • is necessary for the establishment, exercise or defense of legal claims;

  • according to Art. 18 GDPR the right to request the restriction of the processing of your personal data, insofar as

    • you dispute the correctness of the data;

    • the processing is unlawful, but you refuse to delete it;

    • we no longer need the data, but you need them to assert, exercise or defend legal claims or

    • You have lodged an objection to the processing in accordance with Art. 21 GDPR;

  • In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another person responsible;

  • In accordance with Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and the revocation of any consent given or objection to a specific use of data, please contact:

 

Data protection officer:


Dr. Wolfgang Köcher
Ziegelstrasse 17th
34121 Kassel
Germany
koecher@opsolution.de

Right to object
If we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, you can object to this processing with effect for the future. If the processing is carried out for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right of objection if there are reasons that arise from your particular situation.

 

After exercising your right of objection, we will no longer process your personal data for these purposes, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing requires the assertion, exercise or defense of Serves legal claims.

This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.